1. Our commitment to your privacy
Predikt-r Pty Ltd ACN 618 366 804 (“we” or “us”) recognises that your privacy is very important to you and we are committed to protecting your personal information.
2. The kinds of information we collect
We process information about you which is necessary for the purposes of the provision of psychometric Assessment and reporting services (“Services“). We may provide these Services to you as the person or company that has purchased our Services directly or through an authorised reseller (“Customer“) or you may provide responses (“Participate“) in any of our psychometric Assessments (“Assessments“) as a “Candidate” for whom one of our Customers has requested an Assessment.
The kinds of personal information we collect may include some personally identifiable information such as your name, date of birth, address, telephone number, email address, employment related information including job title and work contact details. We may also collect non-personally identifiable information required for us to conduct Assessments, including information about your interests and preferences, other demographic information such as your gender, age and location.
Anonymous information such as your IP address, browser type, and other software or hardware information may be collected. If you use a mobile device to access our Website we may collect device information (such as your mobile device ID, model and manufacturer), operating system and version information, and IP address. Generally this information is not personal information as it cannot be used to identify you.
You can choose not to provide your personal information to us, but generally the information we request from you is required in order for us to provide you the Services we offer.
3. How we collect information
You may give us information about you by filling in forms on our Website, by corresponding with us by phone, email or otherwise, or through our Assessment platform as you may be invited by us or our Customer.
You may provide personal information to us when you register to use our Website, use the Assessment platform, complete one of our Assessments, subscribe to our information services, place an order on our site, post in discussion boards, enter a competition, promotion or survey, and when you report a problem with our Website.
There may be circumstances when we collect personal information from someone other than the individual concerned, for example, through a referral or Customer. We endeavour to contact and notify the individual concerned of the circumstances of such collection where it is reasonable to do so. We may also collect personal information through publically available records, such as company searches.
4. Cookies and Geo-Location Data
Our Website may use “cookies” (these are files that are implanted in your hard drive by some websites to store information about your web use patterns, for example) to enhance or personalise our Website services. These cookies may also be used to collect and store information about your usage of our Website and your location (including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals, depending on the permissions that you have granted). We may in any case collect anonymous information that allows us to review information about the date, time and duration of visits to our Website without identifying you. This information is generally automatically provided to us by your web browser or device from which you access our Website.
5. How we use personal information
The primary purpose we collect your personal information is to:
- carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and Services that you request from us and billing you for the Services provided;
- to provide you with information about further Assessments, reports and Services we offer that are similar to those that you have already purchased or enquired about;
- verify your identity;
- to optimise and personalise our Website and deliver content to you;
- conduct Assessments and provide to Customers information, feedback and reports generated by us based on your input to Assessments (“Predikt-r Results”);
- develop new features, products and services;
- provide you with information about our products and services; and
- conduct research for our own internal purposes.
We may also use your personal information to send you communications and contact you about our Services, or provide news updates that may be relevant or of interest to you. From time to time we may also send you communications and information about third party products and offers. We will generally give you the option to opt-out of receiving promotional and marketing communications at the time you subscribe to our products and/or services. If you do not wish to be contacted for these purposes you can let us know at any time by contacting us at the details below. Every commercial electronic communication sent by us will contain a functional unsubscribe facility or otherwise to allow you to easily opt out of such communications.
We may aggregate personal information of our customers for reporting and statistical purposes. This allows us to better inform ourselves of our customers’ preferences and requirements, and to enable us to monitor the effectiveness of and constantly improve our Website and our Services. If we disclose any aggregated, demographic or de-identified information to third parties it will not contain any personally identifiable information.
You agree that we may use your personal information for any of these purposes.
6. The circumstances in which we may disclose personal information
We may disclose personal information to related entities, third party companies and partners with whom we have a relationship, in particular Customers, and you may receive communications directly from these entities.
These communications may include information and marketing communications about their products and services. We use reasonable endeavours to ensure that these companies do not breach any Australian laws, however, we disclaim all liability for any unlawful use of your personal information by an affiliated or associated company.
We may disclose your personal information to the extent that we are required to do so by law, including in connection with any legal proceedings or anticipated legal proceedings, or in order to comply with any legal obligation, or to establish, exercise or defend our legal rights.
We may sell, transfer, or otherwise disclose our database of personal information to an actual or potential successor entity, purchaser, or investor in connection with a corporate merger, consolidation, sale of our assets or a substantial part of our assets, share sale, investment transaction or other corporate rearrangement.
You may withdraw your consent to use or disclose your personal information at any time. To withdraw this consent please contact us at the details below. Please note that withdrawing your consent may mean that we are unable to provide you with our Services.
7. Do we transfer or disclose any personal information overseas?
We do not, and do not presently intend to, disclose or transfer any personal information to overseas recipients. If at some point in the future this position changes, we will take reasonable steps to notify you.
Your personal information may however be transferred overseas if we sell, transfer or disclose our database of personal information to an actual or potential successor entity, purchaser or investor who is located or has offices overseas. It is not practicable to specify the likely countries in which recipients of information may be located in this regard.
8. Security of your personal information
Once in our possession, we take all reasonable precautions to protect the personal information we hold about you from misuse, interference and loss and unauthorised access, modification or disclosure.
Whilst we endeavour to provide a secure online environment, there are inherent risks associated with the transmission of information via the internet and no data transmission over the internet can be guaranteed to be completely secure. We therefore cannot warrant the security of any information you provide to us over the internet and you do so at your own risk.
We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on our Website. It is your sole responsibility to maintain such confidentiality and we will not be liable for any damage, loss or expense suffered due to such disclosure.
9. Third parties
Our Website may contain links to third party websites and social media features that are hosted by a third party. Links to other websites do not constitute sponsorship, endorsement or approval of the information found on those websites. We are not responsible for the privacy policies or practices of third party websites, and your interactions with any social media features are governed by the privacy policies and practices of the hosting entities.
10. Access to and correction of your personal information
We aim to ensure that your personal information is accurate, complete and up to date. To assist us, please contact us via the details below if any of your details provided have changed or if you believe that the information we hold is inaccurate.
You may request us to provide you with access to the personal information we hold about you at any time. We will respond to your access request as soon as possible, however, prior to disclosing any such information it will be necessary for you to satisfactorily verify your identity.
There are exceptional circumstances where access to or correction of your personal information may be refused by us such as where access would be unlawful. We will advise you of such circumstances if they arise.
11. Contact us
We will endeavour to:
(a) provide an initial response to your query or complaint within 48 hours; and
(b) resolve your query or complaint within 10 business days.
If you are still not satisfied, you can contact the Australian Privacy Commissioner (see https://www.oaic.gov.au/about-us/contact-us or call 1300 363 992).